Global Customer Journey Transformation Director
Listed on 2026-10-11
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Management
Change Management
Johnson & Johnson Med Tech is seeking a Customer Journey Engagement Director in the United States to lead a global portfolio of customer journey capabilities, aligning processes and investments with the Customer Service Blueprint.
You will translate blueprint requirements into roadmaps, enable regional execution, drive automation and AI opportunities, and partner with Product Owners to deliver measurable value for priority customers.
For the Global Customer Journey Transformation Director position at Brighter Signals, we are reviewing applications now.
The position is based in Raritan, NJ, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 150..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global Customer Journey Transformation Director role in the description above.
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