Reservations Agent; Arabic Speaker - Q3
Job in
Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listed on 2026-06-28
Listing for:
Accor
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Job Description Reservations Agent
As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What You Will Be Doing- Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests, enter rooming lists, and update accurate information in the system
- Should have min. 2 years' experience as Reservations Agent for a 5 Star Hotel/Resort in UAE
- Guest focused personality is essential; experience is an asset
- Prior experience working with Opera PMS
- Strong interpersonal and problem-solving abilities
- Fluency in both Arabic and English preferred
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