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Reservations Agent Arabic Speaker - Q3

Job in Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listing for: TALENTMATE
Full Time position
Listed on 2026-06-29
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 AED Yearly AED 60000.00 YEAR
Job Description & How to Apply Below
Position: Reservations Agent Arabic Speaker - Q3 Opportunity

Job Description

As a Reservations Agent at Mövenpick Resort Al Marjan Island, you will be the first point of contact for our guests, ensuring they feel welcomed and that their stay is managed efficiently.

What You Will Be Doing
  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and maximize revenue through up‑selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests, enter rooming lists, and update accurate information in the system
Qualifications
  • Minimum 2 years’ experience as a Reservations Agent for a 5‑Star Hotel/Resort in UAE
  • Guest‑focused personality; experience is an asset
  • Prior experience working with Opera PMS
  • Strong interpersonal and problem‑solving abilities
  • Fluency in both Arabic and English preferred
Job Details
  • Role Level: Not Applicable
  • Work Type:
    Full‑Time
  • Country:
    United Arab Emirates
  • City:
    Ras Al Khaimah
  • Company Website:
  • Job Function:
    Hospitality & Guest Services
  • Company Industry/Sector:
    Other
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