Customer Experience Advisor - UAE National
Job in
Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listed on 2026-07-18
Listing for:
LanceSoft Middle East
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Call Center / Support
Job Description & How to Apply Below
Customer Experience Advisor
Location: Ras Al Khaimah (on-site)
Duration: Permanent
Notice Period: Immediate joiner or up to 15 days
Key Requirements
- Strong customer service and communication skills.
- Experience in handling customer queries through calls, chats, or emails.
- Ability to cross-sell banking products and achieve sales targets.
- Knowledge of banking products, processes, and customer servicing.
- Strong complaint handling and customer resolution skills.
- Understanding of compliance, security, and fraud prevention requirements.
- Ability to accurately document customer interactions and maintain service quality standards.
Minimum Experience: Contact Centre or Customer Service Experience.
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