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Guest Reservations Specialist: Upsell & Guest Experience
Job in
Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listed on 2026-07-27
Listing for:
Hilton
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Hilton in Ras Al Khaimah seeks a Reservations Agent to professionally handle inquiries and tailor guest experiences. You will manage bookings, communicate terms, and collaborate with multiple departments to ensure smooth operations. Strong English, diplomacy, and accuracy are essential for success in this role.
You will also upsell higher room types, monitor cancellations, and maintain guest relationships while supporting payment and billing processes.
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