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Airport Information Desk Agent – Customer Experience Lead

Job in Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listing for: Ras Al Khaimah International Airport
Full Time position
Listed on 2026-08-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 89000 AED Yearly AED 89000.00 YEAR
Job Description & How to Apply Below

Ras Al Khaimah International Airport is seeking a Customer Service Agent within Airport Operations to oversee the Information desk and ensure a seamless passenger experience. The role emphasizes effective communication, stakeholder coordination, and timely resolution of passenger queries.

Responsibilities include managing the information centre 24/7, guiding passengers, handling VIP/CIP facilitation, Lost & Found, and maintaining terminal facilities.

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