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Call Center Operator

Job in Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listing for: Ras Al Khaimah RAK
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 61000 AED Yearly AED 61000.00 YEAR
Job Description & How to Apply Below

A well-established medical center in Ras Al Khaimah is looking for a professional and motivated Call Center Executive to join our team.

Key Responsibilities:
  • Handle incoming and outgoing patient calls professionally.
  • Respond to patient inquiries regarding services, appointments, and general information.
  • Schedule, confirm, and follow up on patient appointments.
  • Follow up with leads and convert inquiries into confirmed appointments.
  • Maintain accurate patient and call records.
  • Coordinate with the reception and medical teams when required.
  • Provide excellent customer service and ensure a positive patient experience.
Requirements:
  • Previous experience in a medical center, hospital, dental clinic, or healthcare call center is preferred.
  • Excellent communication and interpersonal skills.
  • Good English communication skills;
    Arabic is an advantage.
  • Strong follow-up and appointment-booking skills.
  • Professional, positive, and patient-focused attitude.

    Candidates currently available in the UAE are preferred.

Location: Ras Al Khaimah, UAE

Position: Call Center Executive

  • Industry: Healthcare / Medical Center
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