Telecommunications Agent; German Speaker

• Full-time
• Job-Category:
  Default
• Job Type: Permanent
• Job Schedule:
  
  Full-Time

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

• Call Handling:
  Answer and route incoming calls promptly and professionally.
• Guest Requests:
  Assist with guest inquiries, wake-up calls, and message delivery.
• Communication:
  Relay information to departments and staff accurately.
• Documentation:
  Maintain call logs and service requests.
• Support:
  Assist with emergency communication procedures.
• High School diploma or equivalent.
• Experience in customer service or call handling preferred.
• Clear communication and telephone etiquette.
• Multitasking and problem-solving abilities.
• Familiarity with telecommunication systems.

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