Telecommunications Agent; German Speaker
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Company Description
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.
Job Description- Call Handling:
Answer and route incoming calls promptly and professionally. - Guest Requests:
Assist with guest inquiries, wake-up calls, and message delivery. - Communication:
Relay information to departments and staff accurately. - Documentation:
Maintain call logs and service requests. - Support:
Assist with emergency communication procedures.
- High School diploma or equivalent.
- Experience in customer service or call handling preferred.
- Clear communication and telephone etiquette.
- Multitasking and problem-solving abilities.
- Familiarity with telecommunication systems.
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