Senior OCR Shift manager

Role Description

The Senior OCR Shift Manager ensures smooth and compliant live casino operations by supervising studio activities, coordinating teams, and maintaining high game and service standards while acting as a key point of contact between staff, operators, and players.

• Supervise and verify the operational activities as per the Activity Organisation Matrix;
• Maintaining the relationship with internal and external clients (staff, operators, players);
• Coordinates the staff under his/her supervision;
• Respecting and maintaining the game standards imposed by the company;
• Collaboration and cooperation;
• Ensuring the functionality of the studios;
• Other operational activities.

• Work experience:
  
  at least 2 years experience in a similar role (Shift Management, Floor Management, Operations) in the Live Casino Industry;
• Excellent knowledge of Live Casino Industry;
• Technical background is a plus (Computer engineering, IT, software, etc.);
• Exceptional communication and presentation skills;
• PC skills;
• Advanced English speaking;
• Work under pressure;

• Accommodation will be provided by the company
• Meal program (One Meal per shift)
• Transportation allowance