Gaming Equipment Technician

Job Scope

The Gaming Equipment Technician is responsible for maintaining, repairing, installing, and verifying gaming equipment to ensure proper operation and regulatory compliance. Provides technical support, prepares service documentation, follows internal procedures, and supports continuous improvement of safety and repair processes while working flexible shifts, including weekends.

• Handles maintenance, verification, and repair of gaming equipment and related subassemblies.
• Assists in all service requirements that are necessary for gaming machine equipment.
• Reads and interprets data records from the gaming equipment.
• Moves and installs gaming equipment.
• Provides technical consultancy.
• Safely and effectively operates shop tools including hand tools, soldering equipment, and electronic test equipment, and prepares documents corresponding to the performed operations.
• Represents the company in relation to relevant gambling authorities.
• Follows policies and procedures as they relate to technical operations.
• Provides input on how policies and procedures may be streamlined to enhance machine repair, improve safety requirements, and security of equipment.

• A minimum of 1 year of working experience in a similar or technical role.
• Ability to work with hardware tools and power equipment.
• Extremely organized with good communication skills.
• Detail-oriented with an aptitude for problem-solving.
• Shift flexibility:
  Willingness to work flexible hours, including 8-hour shifts and weekends, to meet business needs.
• English language – conversational level.

• Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.
• Competitive salary.
• International work environment.
• Opportunities for advancement to higher positions in online casino.

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play—a brand relied upon by the world’s biggest online casinos for its cutting-edge products—ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.