Senior Project Manager

JOB PURPOSE

The Senior Project Manager is responsible for leading the execution of medium-to-large-scale technology projects within the Electronic Government Authority (EGA), ensuring delivery within defined scope, schedule, cost, and quality parameters. The role requires effective coordination of cross-functional teams, vendors, and partners, and proactive identification and mitigation of delivery risks.

The Senior Project Manager works in close collaboration with Engagement Managers, who serve as the primary interface with government departments, to ensure that project delivery aligns with stakeholder expectations and strategic goals. This role also contributes to the continuous improvement of project delivery practices by providing structured feedback to the EPMO and supporting the maturity of delivery capabilities within the organization.

• Lead the full lifecycle of medium-to-large-scale technology projects, from initiation through closure, ensuring alignment with EGA’s digital priorities and departmental needs.
• Define project scope, objectives, deliverables, and success metrics in collaboration with internal teams, departments, and third‑party partners.
• Apply appropriate delivery methodologies (Agile, Waterfall, or hybrid) and enforce discipline around project controls, reporting, and change management.
• Develop and maintain detailed project plans, resource allocations, and schedules, adjusting dynamically to changes in scope or constraints.
• Ensure project execution is aligned with EGA governance, security, procurement, and service delivery standards.
• Monitor and report on project performance, proactively managing risks, dependencies, and cross‑functional handoffs.
• Work closely with the EPMO to ensure projects are delivered within the required framework and contribute lessons learned to improve delivery maturity.

• Collaborate closely with Engagement Managers to ensure stakeholder expectations, priorities, and feedback are accurately translated into delivery plans and execution activities.
• Support Engagement Managers in preparing delivery updates and progress reports for departmental stakeholders, providing input on milestones, risks, and dependencies.
• Act as the primary delivery liaison for internal teams and vendors while ensuring that communications with departments are coordinated through or in alignment with the assigned Engagement Manager.
• Participate in stakeholder workshops, review sessions, and change control discussions alongside the Engagement Manager to maintain alignment and transparency.
• Maintain clear, consistent communication across all delivery stakeholders, ensuring that expectations are managed and issues are escalated appropriately through the defined governance channels.

• Manage external vendors and solution providers involved in project delivery, ensuring contractual obligations, timelines, and quality expectations are met.
• Act as the primary liaison between EGA and third‑party partners throughout the project lifecycle, facilitating smooth communication and issue resolution.
• Monitor vendor performance against SLAs and key deliverables, escalating concerns and managing corrective actions where required.
• Coordinate vendor activities with internal technical teams to ensure proper integration, sequencing, and alignment with overall project milestones.
• Contribute to vendor selection and onboarding processes by validating scope clarity, delivery timelines, and risk factors during project initiation.
• Ensure all vendor‑related documentation, reporting, and compliance requirements are maintained in alignment with procurement and audit policies.

• Ensure project execution complies with established governance frameworks, delivery standards, and reporting requirements as defined by the EPMO.
• Identify, monitor, and manage project risks, issues, and dependencies, escalating critical matters through formal governance channels and, where applicable, in coordination with the Engagement Manager.
• Provide timely and accurate project status reporting, including…