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Senior Helpdesk Agent: Advanced IT Support & Mentorship
Job in
Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listed on 2026-07-16
Listing for:
Wynnalmarjanisland
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Wynn Al Marjan Island is seeking a Senior Helpdesk Agent to join the IT Operations Engineering & Support team in Ras Al Khaimah, UAE. The role focuses on escalation, advanced troubleshooting, and knowledge base development to improve IT support services.
The ideal candidate has 3–5 years of IT support experience, strong Windows/macOS, Microsoft 365, Active Directory, and ITIL familiarity, plus Service Now expertise. Collaboration across IT teams is essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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