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Senior IT Helpdesk Agent & Tech Support Lead

Job in Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listing for: Wynn Al Marjan Island
Full Time position
Listed on 2026-07-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 133920 - 200880 AED Yearly AED 133920.00 200880.00 YEAR
Job Description & How to Apply Below

Wynn Al Marjan Island, UAE, seeks a Senior Helpdesk Agent to join the IT Operations Engineering & Support team. You will escalate complex issues, troubleshoot across hardware, software, and networks, and ensure timely SLA-compliant resolutions.

Ideal candidates have 3–5 years in IT support, strong Windows/macOS, M365 and AD knowledge, ITIL familiarity, and solid communication skills. Certifications are a plus in this fast-paced hospitality-tech environment.

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Position Requirements
10+ Years work experience
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