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CX Process & Ops Leader: Journey & Salesforce Optimization
Job in
Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listed on 2026-07-20
Listing for:
Ras Al Khaimah Economic Zone (RAKEZ)
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
CRM System, IT Consultant
Job Description & How to Apply Below
Ras Al Khaimah Economic Zone (RAKEZ) is seeking an experienced CX/Process Optimization professional to own end-to-end customer journey mapping and re-engineering, including Amendment and Deregistration. You will lead Salesforce-based optimization, define to-be processes, and collaborate with IT to ensure seamless configuration.
Ideal candidates bring 6–10 years in CX and process improvement, with strong Salesforce expertise (Service Cloud, Sales Cloud, Flow) and proven ability to balance
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