Senior Business Analyst - IT

About Wynn Al Marjan Island:
Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

Wynn Al Marjan Island is currently seeking a Senior Business Analyst to join our IT Administration Team
. This role will lead business analysis activities for complex application implementations, serving as a key link between business operations, IT teams, and external vendors.

• Lead end-to-end business analysis for complex application implementations, from requirements discovery through solution validation and business acceptance.
• Plan and facilitate stakeholder interviews, requirements workshops, process reviews, and cross-functional working sessions to define and validate business needs.
• Develop and maintain clear business and functional requirements, process maps, use cases, acceptance criteria, and supporting specifications.
• Own requirements traceability and change impact analysis, ensuring approved requirements remain aligned with project scope, solution design, testing, and deployment.
• Challenge assumptions, identify conflicting or incomplete requirements, and facilitate timely decisions among business stakeholders, IT teams, and vendors.
• Evaluate proposed application solutions against operational requirements; identify functional gaps, integration dependencies, risks, and opportunities for process improvement.
• Partner with Project Managers, Application Support, Infrastructure, Cybersecurity, vendors, and business stakeholders to coordinate requirements and resolve cross-functional dependencies.
• Lead business analysis activities supporting user acceptance testing (UAT), including test scenarios, acceptance criteria, requirements validation, defect clarification, and business sign-off readiness.
• Support implementation readiness, including business process changes, operating procedures, user documentation, and training requirements in collaboration with responsible teams.
• Provide clear status updates on requirements, decisions, risks, and outstanding issues; escape matters requiring leadership direction.
• Promote consistent business analysis practices, documentation quality, and knowledge sharing; provide guidance and mentorship to other Business Analysts.
• Handle multiple initiatives and changing priorities while maintaining accuracy, stakeholder alignment, and delivery commitments.
• Adhere to company policies and maintain appropriate confidentiality and professional standards.

• Bachelor's degree in computer science, information technology, business information systems, or a related field.
• Minimum of 6 years of relevant Business Analyst or Systems Analyst experience, including significant responsibility for complex enterprise application implementations.
• Experience working across the full application delivery lifecycle, including requirements, solution design, UAT, deployment, and operational transition.
• Experience in hospitality, gaming, or other complex multi-system operating environments is preferred; familiarity with POS, PMS, and CMS applications is an advantage.
• Strong knowledge of requirements elicitation, business process mapping, functional specifications, requirements traceability, and change impact analysis.
• Ability to understand application integrations, data flows, system dependencies, and the operational implications of technical decisions.
• Proven ability to…