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Agent Renewal & Retention Specialist

Job in Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listing for: مناطق رأس الخيمة الاقتصادية (راكز)
Full Time position
Listed on 2026-08-31
Job specializations:
  • Insurance
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 120000 - 180000 AED Yearly AED 120000.00 180000.00 YEAR
Job Description & How to Apply Below

مناطق رأس الخيمة الاقتصادية (راكز) seeks an Agent Renewal Specialist to coordinate license renewals through its agent network and monitor performance. You will support agent engagement, training, and data-driven improvements to ensure on-time renewals.

The role requires 4+ years in customer service or related fields, with strong analytical skills and proficiency in Excel/CRM systems. Arabic-English bilingual candidates are a plus; UAE-based preferred.

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