AVP -Collections & Strategy; UAE

Job Description

Position Title: Assistant Vice President Collections

Department: Collections

Administrative Reporting Manager: CFO

Functional Reporting Manager: CFO

Team Size: 7-8

Experience Required :

• 12+ years of experience in collections/credit control, preferably in real estate or property development.
• Minimum 5+ years in a leadership role managing large portfolios.

, payment structures, and legal frameworks.

The AVP Collections will lead and optimize the end-to-end collections strategy across real estate portfolio. This role is responsible for maximizing cash flow, minimizing delinquency, and strengthening credit governance while maintaining strong customer relationships aligned with the companys brand and service standards.

• Develop and implement a robust collections strategy aligned with business objectives.
• Lead, mentor, and scale the collections team to improve performance and accountability.
• Establish KPIs for collections efficiency, recovery rates, and aging targets.

• Oversee the full lifecycle of receivables including invoicing follow-ups, payment plans,and recovery actions.
• Monitor aging reports and proactively address overdue accounts.
• Drive reduction in DSO (Days Sales Outstanding) and delinquency rates.

• Manage high-value and sensitive client accounts, including negotiations for settlements and restructuring.
• Collaborate with Sales, Leasing, Property Management, and Finance teams to ensure alignment.
• Ensure customer communication is professional and aligned

• Establish and enforce credit control policies, procedures, and approval frameworks.
• Ensure compliance with UAE regulations and internal governance standards.
• Work closely with Legal on escalations, disputes, and litigation cases.

• Provide regular reporting to senior management on collections performance, risks, and forecasts.
• Use data analytics to identify trends, predict risks, and improve collection strategies.
• Implement dashboards and automation tools for better visibility and control.

• Drive automation initiatives in collections processes (ERP, CRM integrations).
• Improve operational efficiency through process re-engineering.