Catering & Events Manager

Catering & Events Manager

Rotana Ras Al Khaimah – The Mangroves
, Ras al‑Khaimah, United Arab Emirates (Posted 2 weeks ago)

We are currently seeking passionate and dynamic sales professionals who pride themselves on delivering extraordinary customer service and creative solutions. As a Catering & Events Manager you will oversee day‑to‑day sales efforts of the Catering and Events department, directing sales, training and maintaining systems in view of achieving departmental and hotel targets.

• Monitor event production and adjust activities to achieve planned goals
• Plan, establish goals, and administer the events office function to deliver qualified leads
• Develop active communication and close rapport with Rotana Sales Offices and other sources of sales/events information & support
• Maintain timely and responsive communication with all accounts and prospects
• Handle all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
• Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
• Yield all leads prior to the offer letter being sent out, in terms of venue assigned or rates offered – especially in an area set up
• Ensure that Sales & Catering PMS is well managed, maintained and updated as per company policy & standards
• Ensure all Group’s & Events are handled as per the policy and company standards
• Determine discount rates & percentages, along with the Rev Res Managers, and communicate negotiation currencies with all sales divisions

Education:

Bachelor’s degree in sales or equivalent. Computer literate with effective communication skills, both verbal and written.

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations

• Mid‑Senior level

• Full‑time

• Hospitality