Warehouse Supervisor

Warehouse Supervisor – Supply Chain Department

We are now looking for another team member to join us in the Supply Chain Department as the Warehouse Supervisor, based in Ras Al Khaimah, United Arab Emirates.

What you’ll be doing:

Lead day-to-day warehouse operations, ensuring safety, efficient processes, accuracy, damage‑free handling, and on‑time, in‑full shipments; develop, implement, and monitor warehouse protocols aligned with supply chain objectives; allocate resources to meet operational requirements to ensure the availability and delivery of all goods; identify areas for process improvement and lead initiatives to enhance operational efficiency; and coach and develop the team, uphold safety and quality standards, and continuously improve processes and KPIs.

• Run daily toolbox talks and pre‑shift briefings; enforce PPE and safe behaviours. Daily safety walks.
• Drive a “stop work if unsafe” culture.
• Conduct and document risk assessments (LMRAs), near‑miss and incident reporting together with corrective actions.
• Ensure daily equipment pre‑inspection are completed and follow up with maintenance for repairs.
• Ensure housekeeping and 5S standards; keep aisles (forklift/pedestrian), docks, and emergency exits clear.

• Plan, monitor and align with Dispatch, Supply Chain and Production teams for all incoming and outgoing materials on a daily/weekly/monthly basis to ensure personnel and equipment availability.
• Plan weekly shifts outlining personnel with duties, priorities etc.
• Execute the daily plan:
  Receiving, put‑away, order assemble, loading etc.
• Prioritise daily tasks per shift and assign staff together with both dispatch and SC teams.
• Align with Production, Planning and Order Management on the production plan and allocate materials accordingly within the warehouse: warehouse utilisation, capacity planning.
• Raise claims for all discrepancies, damages etc. for inbound trading/merchandise materials as well as owned produced products; segregate materials into quarantine areas and follow with relevant departments to clear physically and in SAP.
• Collaborate with other departments to ensure seamless operations and resolve any issues that may arise.
• Maintain a high‑level inventory accuracy through periodical cycle counts, reconciliations, root‑cause analysis, and process corrections.
• Maintain and monitor FIFO/FEFO for all materials and highlight to relevant stakeholders/product managers on slow‑moving/aging/expiring materials.
• Perform quarterly inventory counts, reconcile, manage discrepancies/investigate and report.

• Develop and implement training programmes to improve warehouse staff skills and knowledge.
• Conduct quarterly performance evaluations and provide coaching and guidance to all warehouse personnel.
• Build engagement and accountability, model safe and compliant behaviour.

• Monitor, analyse and report warehouse performance metrics, including inventory levels, shipping and receiving rates, and order fulfilment rates.
• Weekly and monthly reporting as aligned with Head of Department.

• Develop and implement training programmes to improve warehouse staff skills and knowledge.
• Conduct quarterly performance evaluations and provide coaching and guidance to all warehouse personnel.
• Maintain close collaboration with all HODs and their key personnel.

We’re interested in you as a person—your attitude, behaviours, and values. If you bring a willingness to learn what’s needed for the role, we’d love to connect with you! Experience in the following areas would be an advantage:

• Bachelor’s degree in supply chain or equivalent (preferred but not required).
• Very well experienced in all WH & Supply Chain Functions.
• Extensive experience in Warehousing, Logistics and operations.
• Strong analytical and problem‑solving skills with the ability to translate data into high‑level analysis.
• Experience in process improvement and Project Management.
• Proficient in Warehouse, Logistics and Transport IT systems/software (WMS, TMS etc. an advantage).
• Excellent communication skills and leadership abilities.
• High level of accuracy as well as structured way of working.
• Ability to work with self‑motivation under tight timelines.

Please note this role is based in Ras Al Khaimah and we are only considering candidates who are already based in the United Arab Emirates.