Freelance Relocation Consultant

Your Mission
In this role, you will deliver relocation related activities and accompany expatriates, employed by global companies, on orientation tours, school / house visits and support them with their settling-in in the selected local area

What you will do

Orientation tour: accompany the transferee during look and see program to help them familiarize with the local area

School search: support the transferee with school selection (international schools / private / bilingual) and accompany during school visists

Home search: review of housing needs, arrange and accompany on property viewing appointments

Settling-in: support the transferee with property’s move-in and utilities connection

Correct and consistent execution of client’s instructions and directions

Deliver a great customer experience ending in excellent customer satisfaction

What you will bring to the role

Free-lance status with own VAT Registration

Live in Ravenna and have in-depth knowledge of the local area and customs

Minimum 2 years experience in a similar customer-oriented position

Ideally you already have some experience in the relocation or global mobility industry

Ideally you have lived abroad / have a multicultural background

Advanced written and spoken English and Italian, other languages are a plus

Proactive approach, positive attitude and ability to make decisions independently

Problem solving skills and empathic approach

Excellent time management skills, with an ability to plan and manage workload under pressure

Experience in the use of MS-Office and your own Laptop

Valid Drivers’ License and car

What we offer

A position that offers flexibility and autonomy. As a freelance, your working activity will depend on the season and the clients' needs

An opportunity to collaborate with an international and multicultural team, who change lives, reinvent global mobility, and exceed customer expectations

We are a future-orientated business, constantly striving for innovation and digitalization

We offer a structured induction and training program

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