Quality Assurance Manager

The Quality Assurance (QA) Manager ensures all products meet established quality standards throughout the production process. Responsibilities include developing and implementing quality control procedures, conducting inspections, managing compliance, and overseeing the Color Design Team.

• Implement and manage the Quality Management System (QMS) and support ISO 9001, IATF 16949, ISO/RC 14001, NSF, UL, and ISCC+ certifications.
• Manage supplier quality, audits, and compliance with customer-specific requirements.
• Oversee gage control and calibration processes, including Gage R&R studies and verification records.
• Perform root cause analysis and statistical studies using SPC, MSA, Cp/Cpk, DOE, and other tools to drive improvements.
• Manage non-conformance processes and customer communication.
• Conduct risk assessments and ensure corrective actions are implemented.
• Manage incoming material, in-process, and finished goods inspections.
• Oversee internal audits, management reviews, and timely completion of corrective actions; participate in supplier audits.
• Prepare and analyze quality reports, KPIs, and cost of quality data; review trends and recommend improvements.
• Lead, coach, and develop QA, QC, and Color Design staff; manage color standards and processes.
• Manage and purchase materials for all Quality departments.
• Implement inspection and testing methods for products and equipment.
• Serve as Product Safety Representative and manage QA lab standards and ESH compliance.
• Ensure compliance with Jeong-Do Management principles and perform other duties as assigned.

• Strong knowledge of quality standards, ISO 9001, and IATF 16949.
• Expertise in gauging methodology, metrology, and statistical analysis.
• Excellent communication, problem-solving, and analytical skills.
• Ability to lead, train, and mentor teams effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Experience collaborating across business functions and meeting deadlines.

• Bachelor’s degree in Engineering, Science, Business, or Statistics (or equivalent experience).
• Minimum 5 years of experience in Quality Assurance or Quality Control within manufacturing.
• Strong background in quality systems, audits, and compliance (ISO 9001, IATF 16949).
• Experience with gauging methodology, metrology, and statistical analysis.
• Familiarity with polymer compounding processes preferred.
• Authorized to work in the U.S.