Receptionist, Administrative​/Clerical

Receptionist role at H&R Block

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

You will help others and see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that strengthen each year. In this seasonal role, you will focus on wow‑ing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service – in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (eligible after requirement period)

We are committed to building a Connected Culture where trust, care, and connections guide our work. Our environment encourages authenticity and belonging, and we are recognized worldwide for our workplace excellence. You will be surrounded by colleagues who grow together and support each other.

Not Applicable

Full‑time

Administrative

Retail

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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