Front Desk Receptionist

Benefits:

• 401(k) matching
• Health insurance

Columbia Auto Body is a busy, customer-focused auto body shop in Raynham. We take pride in high‑quality repairs and excellent service. We’re currently looking for a reliable and organized Front Desk Receptionist to help support daily operations and keep things running smoothly.

• Answer and direct incoming phone calls
• Greet and assist customers with professionalism and a positive attitude
• Receive and process parts and sublet invoices
• Update and maintain the customer list daily
• Track vehicles in and out of the shop and keep repair notes current
• Assist with insurance supplements and documentation
• Receive and record payments (insurance and customer)
• Request credits and manage returns when needed
  
  Contact insurance companies as necessary for updates, payments, or support
• Organize and maintain spreadsheets for tracking shop operations
• Provide general office support and help keep the front office organized

• Previous front desk, office, or customer service experience (auto industry a plus)
• Strong communication and organizational skills
• Comfortable using a computer and learning shop management tools
• Reliable, detail‑oriented, and a team player
• Able to multitask and work in a fast‑paced environment

• Full‑time position
• Competitive hourly pay based on experience
• Monday–Friday schedule (no weekends)
• Supportive team environment with room to grow