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Digital CX & Insights Lead Analyst

Job in Raynham, Bristol County, Massachusetts, 02767, USA
Listing for: Brighter Signals
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    Digital Marketing, Data Analyst
Salary/Wage Range or Industry Benchmark: 94000 - 152000 USD Yearly USD 94000.00 152000.00 YEAR
Job Description & How to Apply Below

Johnson & Johnson is seeking a Lead Analyst, Digital CX Channels & Insights to drive cross-channel improvements across digital and assisted-service channels. Location options include Raynham, MA, Raritan, NJ, Palm Beach Gardens, FL or West Chester, PA.

The role focuses on translating business needs into prioritized requirements, analyzing channel performance, and partnering with IT and stakeholders to deliver scalable CX solutions. Up to 15% travel expected across US locations.

This role is for the Digital CX & Insights Lead Analyst role at Brighter Signals.

The following role is for a Digital CX & Insights Lead Analyst with Brighter Signals.

Our group is growing, and we are hiring a Digital CX & Insights Lead Analyst in Raynham, MA, United States.

We are seeking a motivated Digital CX & Insights Lead Analyst to join Brighter Signals in Raynham, MA, United States.

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