Commercial Lines Account Manager

Job Overview

The Commercial Lines Select Account Manager is responsible for servicing a designated segment of Commercial Lines accounts that generates more than $1,000 in agency commission.

$65,000.00/yr - $75,000.00/yr

• Answer incoming client calls assigned to the Select Business Preferred Team.
• Assist clients with questions regarding their accounts.
• Manage all client interactions from start to finish, leaving activities open until the client’s request is fully completed.
• Conduct annual reviews on a selected number of accounts. (Est.
  14 per month with an estimated 50% to 60% contact rate)
• Report and manage any claims assigned to the Select Business Team.
• Submit all changes accurately and promptly to the Commercial Lines Support Team for processing.
• Collaborate with the team to deliver the best client experience possible.
• All incoming correspondence for Select Preferred Clients will be handled by the Account Manager assigned on the renewal of that account, for a better balance of workload.

Seniority level: Associate

Employment type: Full-time

Job function: Customer Service

Industries: Insurance Agencies and Brokerages

• Medical insurance
• 401(k)
• Vision insurance
• Paid maternity leave
• Paid paternity leave