Retail Sales – Part Time

2 days ago Be among the first 25 applicants

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This role is ideal for those who want to engage with customers and help them solve their home‑improvement challenges.

Whether you need a part‑time position or a place to plant yourself and grow, Lowe’s is ready to support your goals.

• Multiple top‑tier health insurance options.
• Education opportunities through Lowe’s tuition assistance program.
• Company‑matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.

As a Customer Service Associate, you will welcome customers, help them find the right products, occasionally load merchandise, and ensure all customer needs are met.

While spending most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

Customer Service Associates work in one of the following departments—Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services—based on hiring needs and skillsets.

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down‑stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross‑functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lb unassisted or over 25 lb with or without accommodation.

• 6 months of retail and/or customer service experience.
• Bi‑lingual skills.
• Certification in a trade related to a department (e.g., hardware, kitchen, plumbing, electrical, lawn & garden, lumber/building materials).

This role does not require regular travel; however, it may need to travel occasionally to meetings, training, or support neighboring stores.

Environmental factors vary by location. You may work in both indoor and outdoor weather conditions. Exposure to varying climates—including extreme heat or cold, wet, damp, humid, windy, or drafty conditions—is possible. You may be exposed to constant or intermittent noises and to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates follow guidelines limiting single lifts to 75 lb. Team lifts are used minimally starting at 75 lb or when needed. Powered equipment should be used with proper training or assistance from a trained coworker.

Lowe’s Companies, Inc. (NYSE: LOW) is a Fortune® 100 home-improvement company serving approximately 16 million customer transactions a week, with FY2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports communities through programs focused on safe, affordable housing, community space improvement, skill development for trade experts, and disaster relief.

Pay Range: $16.50 – $17.20 per hour.

Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.