Retail Store Management Trainee

Retail Store Management Trainee - 2945 s role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience. Pay rate: $15.50 to $22.50 per hour.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensure all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate the store’s financial statements and drive profitability through clear communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of all loans issued.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• In the absence of the Store Manager, the Assistant Store Manager may act as manager on duty.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to stand, walk, and perform duties for extended periods as required by the role, including weekends and holidays.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist customers on the exterior of the building or in exterior storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule based on business needs, including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills; analytical.
• Cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
• Typically 9:00 AM to 6:00 PM store hours; many stores are closed on Sundays.
• Earned Wage Access: up to 50% of earned wages, up to seven times per payroll cycle.
• Unlimited earning potential from commission above hourly base rate.
• Paid time off: one week after six months of active, full-time service; additional weeks after one year and 80 hours of vacation on each anniversary thereafter; 120 hours after five years (adjusted for local requirements).
• Sick/Personal time: 8 hours after six months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts from day one of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

The commission plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on the gross profit of their personal performance. More details are provided during the interview process.

Pay and employment terms: pay rates will not be below applicable local minimum wage requirements. The company reserves the right to assign or reassign duties and responsibilities as needed. By submitting your application, you consent to First Cash’s standard communications related to this job opportunity. First Cash is an Equal Opportunity Employer.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by law. First Cash will provide reasonable accommodations for qualified individuals with disabilities.