Multi-Line Claims Consultant

Multi-Line Claims Consultant – CCMSI

Location:

Hybrid or Remote (Reading, MA)

Work Hours:

Monday–Friday, 8:00 AM to 4:30 PM
Salary Range: $65,000–$85,000
New York Adjuster's License required (CT, NH, ME, VT also considered)

The Multi-Line Claim Consultant will investigate, evaluate, and adjust multi-line claims while ensuring compliance with established standards, state laws, and client-specific handling instructions. This role offers the opportunity to manage complex claims, serve as a key point of contact for clients, and contribute to claim reviews and training sessions. This position may also serve as advanced training for future senior-level roles.

Must investigate, evaluate, and dispose of both auto and general liability. Bodily injury evaluation and settlement negotiation is a must.

• Investigate, evaluate, and adjust claims in accordance with CCMSI standards and laws.
• Establish reserves and provide recommendations within authority levels.
• Review and approve medical, legal, and damage-related invoices.
• Authorize claim payments and negotiate settlements within established guidelines.
• Coordinate communication with clients, claimants, and other parties throughout the claim process.
• Conduct claim reviews, training sessions, and participate in legal proceedings as needed.
• Monitor subrogation claims and prepare reports detailing claim status.

• 5-10 years of multi-line claims experience required.
• Must investigate, evaluate, and dispose of both auto and general liability.
• Bodily injury evaluation and settlement negotiation is a must.

NY, CT, NH, ME, VT, MD, MA

• Strong analytical, negotiation, and communication skills.
• Detail-oriented, self-starter with excellent organizational abilities.
• Ability to adapt to a constantly changing environment and manage multiple priorities.
• Proficiency with Microsoft Office programs.

Culture:
We embrace integrity, passion, and enthusiasm. Career Development:
Robust training programs and career advancement opportunities. Benefits: 4 weeks paid time off in first year, 10 paid holidays, comprehensive benefits package including medical, dental, vision, life insurance, short- and long-term disability, 401(k), and ESOP.

CCMSI is an affirmative action and equal employment opportunity employer. We comply with all applicable employment laws. Background checks conducted only after conditional offer. ADA accommodations available. Visa sponsorship not provided.

Mid-Senior level

Full-time

Finance and Sales

Insurance