Retail Golf Club Tech
Listed on 2025-12-31
-
Retail
Golf Club / Golf Industry, Customer Service Rep
Overview
Join to apply for the Retail Golf Club Tech role at Golf Galaxy
.
If golf is your passion, you’ll love growing the game at Golf Galaxy
. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.
If you are ready to make a difference and take the next step in your career, apply to join our team today!
Role Responsibilities- Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
- Performs club fitting and club performance modifications through use of club fitting equipment. Provides product and service recommendations according to customer’s needs.
- Manages workflow for all customer services including establishing turn-around times to meet customer’s needs.
- Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
- Manages golf service supply inventory by accurately tracking shop usage.
- Completes, organizes and stores all customers’ work orders.
- Provides a high level of customer service by consistently putting the customer at the center of everything we do.
- Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
- Maintains confidentiality of all Company information. Controls shrink by complying with all loss prevention standards and programs.
- Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
- Maintains and participates in all recovery and cleanliness standards.
- Create an inclusive in-store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team across the store.
- Performs other tasks as assigned by management.
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
- 1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience preferred
Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit
Seniorilty level- Entry level
- Full-time
- General Business, Management, and Business Development
- Industries:
Manufacturing, Retail, and Sporting Goods Manufacturing
Referrals increase your chances of interviewing at Golf Galaxy by 2x
Sign in to set job alertsOutside Golf Operations Attendants - Seasonal
Reading, MA $45,000.00-$67,200.00 3 days ago
Burlington, MA $45,000.00-$67,200.00 1 week ago
Outside Sales Account Manager - Industrial Component Service and RepairWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).