Member Service Representative​/Teller

Description

Job Description:

Member Service Representative/Teller

We are seeking a highly motivated and customer-oriented individual to join our team as a Member Service Representative/Teller. In this role, you will be responsible for providing exceptional service to our members and assisting them with their financial needs.

• Greet members and provide excellent customer service in a friendly and professional manner
• Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments
• Identify opportunities to cross-sell products and services to meet members' financial needs
• Respond to member inquiries and resolve any issues or concerns in a timely and effective manner
• Maintain a thorough understanding of credit union products and services
• Adhere to all policies and procedures to ensure compliance with regulations and internal controls
• Perform other duties as assigned

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity.

• Prior experience in a customer service or cash handling role preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Detail-oriented with strong organizational skills
• Basic computer skills and ability to learn new software quickly
• Ability to maintain confidentiality and handle sensitive information
• Must be able to work flexible hours