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Frontline Software Support Specialist

Job in Reading, Berks County, Pennsylvania, 19601, USA
Listing for: Mark43
Full Time position
Listed on 2026-10-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Mark
43 is seeking a Software Support Analyst to be on the front lines of customer support for public safety agencies. You will interact with responders and staff to improve their understanding of our products and experiences.

Ideal candidates have at least 2 years in software support, strong troubleshooting skills, and experience with Zendesk/JIRA. This role can be remote, with eligibility to work from Pennsylvania and other states.

We are seeking a motivated Frontline Software Support Specialist to join Mark
43 in PA, United States.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in PA, United States.

This opportunity is part of our work in Sales, IT & Technology.

The advertised compensation is 50.000 - 70.000.

We aim to respond to suitable candidates as soon as possible.

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