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Analytics Leader: CX​/EX Insights & Dashboards

Job in Reading, Berks County, Pennsylvania, 19601, USA
Listing for: CNB Bank
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 110000 - 170000 USD Yearly USD 110000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Experience Analytics Leader: CX/EX Insights & Dashboards

CNB Bank seeks an Experience Analytics Officer to shape customer and employee experiences across digital, branch, and call center channels. You will lead data analysis, build engaging visualizations, and deliver insights to cross-functional teams and the Board.

The role emphasizes data literacy, survey vendor management, and ROI-focused analytics to drive client-centric improvements and measurable outcomes.

This role is for the Experience Analytics Leader: CX/EX Insights & Dashboards role at CNB Bank.

The position is based in PA, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 110..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Experience Analytics Leader: CX/EX Insights & Dashboards role in the description above.

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