Senior Manager, Technical Revenue Accounting

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

We are looking for a Senior Manager, Technical Revenue Accounting to be based in Europe. This role reports to the Head of Technical Revenue Accounting and partners closely with cross-functional teams (Deal Desk, Legal, Sales, Revenue Operations Accounting, Strategic Finance, Product, and IT) to lead Genesys' most complex EMEA revenue accounting matters. The Senior Manager will serve as the senior technical accounting lead for high-value, non-standard European transactions and for evaluations of how new and evolving EU regulations affect contract structures, systems, and revenue recognition.

This is a highly visible, business-facing leadership role for someone who combines deep ASC 606 expertise with exceptional responsiveness, commercial judgment, and practical problem-solving. You will be expected to engage early, move quickly, communicate clear conclusions, workshop and brainstorm workable alternatives real-time, and maintain strong follow-through across urgent deal cycles and regulatory matters. This work supports timely deal execution, audit-ready conclusions, accurate revenue reporting, and scalable growth across a complex EMEA environment.

Key Responsibilities The primary responsibilities for this role include (but are not limited to):
Serve as the senior technical revenue accounting lead for complex and judgmental EMEA transactions, including high-value, multi-country, highly negotiated, and precedent-setting arrangements.

Lead accounting impact evaluations for new and evolving EU regulations, partnering closely with Legal and using documented legal conclusions to determine implications for revenue accounting and operational processes (billing, systems, controls, etc.).Identify and implement opportunities to use AI, automation, and standardized tools to accelerate regulatory research, contract review, issue tracking, and memo development without compromising judgment, documentation quality, or control rigor.

Set and model an exceptionally high standard of responsiveness, urgency, ownership, and follow-through for Deal Desk, Legal, Sales, and Revenue Operations Accounting, particularly during time-sensitive deal negotiations and close periods.

Engage early in deal cycles to separate accounting requirements from business choices, identify risks before terms are finalized, and recommend practical alternatives that enable commercial objectives while preserving compliant and scalable outcomes.

Perform and review complex ASC 606 analyses and contract waterfalls across SaaS, usage-based, AI, hybrid cloud, professional services, reseller, and other evolving commercial models, including SSP, variable consideration, contract modifications, material rights, termination provisions, and principal-versus-agent considerations. Own the end-to-end documentation of complex and precedent-setting EMEA matters, including technical accounting memoranda, contract assessments, calculations, consultation records, and audit evidence.

Translate technical and regulatory conclusions into clear operating guidance for downstream teams, including Legal, Revenue Operations Accounting, Order Management, Billing, IT, and the broader revenue organization.

Act as the…