Senior Bereavement Officer

Senior Bereavement Officer

We are offering an exciting opportunity to become part of our dedicated Bereavement Team at the Royal Berkshire NHS Foundation Trust.

As a Senior Bereavement Officer you will be responsible for delivering sensitive support to relatives, carers, friends, and legal representatives, guiding them through the necessary administrative processes. Your role involves a range of secretarial and administrative duties, including diary and data management, minute‑taking, and maintaining contact with a diverse group of individuals, including those who are recently bereaved. You will work collaboratively with the Medical Examiners Service, ensuring that all relevant paperwork is reviewed and completed accurately and in a timely manner.

• Use your initiative and attention to detail in all tasks, ensuring a high standard of work at all times.
• Demonstrate strong computer skills, with intermediate proficiency in Microsoft Office applications.
• Bring previous administrative experience, particularly in secretarial, organisational, and data entry tasks.
• Effectively manage tight deadlines while adapting to changing and challenging situations, all while maintaining accuracy and attention to detail.
• Handle multiple tasks simultaneously, ensuring each is completed efficiently and with a high degree of accuracy.
• Maintain a calm, professional approach under pressure, with the ability to solve problems creatively and innovatively.
• Demonstrate empathy and compassion when interacting with bereaved individuals, while maintaining a professional balance and strong core values.
• Maintain your own health and well‑being by managing emotional resilience and seeking support if needed.

• Experience in a secretarial or administrative capacity.
• Excellent communication and interpersonal skills.
• Intermediary proficiency with Microsoft Office suite.

The Royal Berkshire NHS Foundation Trust is one of the largest District General Hospitals in the country and has a successful track record of delivering high quality acute medical and surgical services for 500,000 patients across West Berkshire. The Trust is Reading’s biggest employer and was awarded Foundation Trust status on 1st June 2006. Further information or informal visits can be arranged by contacting Lisa Jane Richardson, Service Manager – Bereavement/ME Service, h or .