Workshop Administrator

Workshop Administrator

Location:

Reading
Salary: £26,440 per annum

Hours:

Full time, 40 hours per week (Monday to Friday, 9:00am - 5:30pm)
Sector:
Automotive
 
Overview
ISQ Recruitment is working with a well-established service provider to recruit a Managed Workshop / VMU Administrator for a busy fleet maintenance operation based in Reading.
 
This position plays a crucial role in the day-to-day coordination of workshop administration, acting as a key point of contact between technicians, suppliers, and customers. The successful candidate will support operational efficiency through accurate job processing, invoicing, and administrative control within a fast-moving service environment.
 
This is an excellent opportunity for an organised administrator who enjoys problem-solving, managing workflows, and supporting technical teams. Full training will be provided, including development into contract and warranty administration.
 
Key Duties
 
Set up and manage workshop job cards from initial defects through to completion
Record technician labour, parts usage, and job progression accurately
Raise invoices for retail and fleet customers in line with agreed processes
Support cost consolidation and billing for managed fleet accounts
Assist with service contract and warranty claim processing as training progresses
Handle general administrative tasks to support workshop and service teams
Liaise with suppliers to resolve invoice discrepancies and confirm correct pricing
Monitor and follow up outstanding purchase orders to ensure timely approval
Respond to customer enquiries and provide administrative support from the office  Candidate Requirements
 
Previous experience in administration, service support, or invoicing roles
Confident user of computer systems with strong attention to detail

Experience with dealership or workshop management systems (e.g. Keyloop, Kerridge, or similar) is advantageous but not essential
Ability to communicate effectively with a range of stakeholders, including technicians, suppliers, and customers
Well organised with the ability to manage competing priorities
Proactive approach with strong follow-through on tasks
Positive attitude and willingness to learn new processes and systems
Customer-focused mindset with a professional approach at all times  What's in It for You
 
Permanent, full-time role with stable weekday hours
Competitive salary of £26,440 per annum
Structured training and ongoing support
Opportunity to develop skills in contract and warranty administration
Supportive working environment within a growing service operation  Apply Now

To apply , please submit your CV via ISQ Recruitment. Suitable candidates will be contacted to discuss the role in more detail