Workshop Administrator

Workshop Administrator

Location: Reading
Salary: £26,440 per annum
Hours: Full time, 40 hours per week (Monday to Friday, 9:00am - 5:30pm)
Sector: Automotive

Overview
ISQ Recruitment is working with a well-established service provider to recruit a Managed Workshop / VMU Administrator for a busy fleet maintenance operation based in Reading.

This position plays a crucial role in the day-to-day coordination of workshop administration, acting as a key point of contact between technicians, suppliers, and customers. The successful candidate will support operational efficiency through accurate job processing, invoicing, and administrative control within a fast-moving service environment.

This is an excellent opportunity for an organised administrator who enjoys problem-solving, managing workflows, and supporting technical teams. Full training will be provided, including development into contract and warranty administration.

Key Duties

• Set up and manage workshop job cards from initial defects through to completion
• Record technician labour, parts usage, and job progression accurately
• Raise invoices for retail and fleet customers in line with agreed processes
• Support cost consolidation and billing for managed fleet accounts
• Assist with service contract and warranty claim processing as training progresses
• Handle general administrative tasks to support workshop and service teams
• Liaise with suppliers to resolve invoice discrepancies and confirm correct pricing
• Monitor and follow up outstanding purchase orders to ensure timely approval
• Respond to customer enquiries and provide administrative support from the office

Candidate Requirements

• Previous experience in administration, service support, or invoicing roles
• Confident user of computer systems with strong attention to detail
• Experience with dealership or workshop management systems (e.g. Keyloop, Kerridge, or similar) is advantageous but not essential
• Ability to communicate effectively with a range of stakeholders, including technicians, suppliers, and customers
• Well organised with the ability to manage competing priorities
• Proactive approach with strong follow-through on tasks
• Positive attitude and willingness to learn new processes and systems
• Customer-focused mindset with a professional approach at all times

What's in It for You

• Permanent, full-time role with stable weekday hours
• Competitive salary of £26,440 per annum
• Structured training and ongoing support
• Opportunity to develop skills in contract and warranty administration
• Supportive working environment within a growing service operation

Apply Now

To apply , please submit your CV via ISQ Recruitment. Suitable candidates will be contacted to discuss the role in more detail.