Receptionist, Administrative​/Clerical

Be the first person everyone meets in this front‑of‑house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Caversham.

Be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors' book and the person's identity are checked as far as reasonably practicable, and that the contractors' log is signed by visiting workmen. The reception area is your domain! You'll be in charge of cleaning and tidying the area to make the best possible impression and make the entrance as welcoming as it can be to visitors and residents alike.

• Clean and tidy the reception area to make the best impression and keep the entrance welcoming.
• Welcome and greet visitors professionally and courteously, checking the visitors' book, identity and contractors' log.
• Answer the phone, redirect calls, record messages and manage emails and faxes if needed.
• Perform office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff.
• Organise staff lunch rotas, receive and manage post, and sign for incoming post if residents are not able to receive it themselves.

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in.

• Friendly and welcoming first point of contact for the business.
• IT literate, competent in MS Office.
• Previous switchboard experience and a professional telephone manner.
• Previous exposure to problem‑solving and client complaints.
• Excellent communication skills.