Personal Assistant

Job Details

NHS AfC:
Band 5

Main area:
Corporate Governance

Grade: NHS AfC:
Band 5

Contract:

Permanent

Hours:

Full time - 37.5 hours per week

Job
-PA

Site:
Royal Berkshire Hospital

Town:
Reading

Salary: £31,049 - £37,796 NA (Yearly)

Closing: 09/03/2026 23:59

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community".

Following our CQC inspection we have been rated Good with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to Good.

We are C om passionate in our thoughts, words and actions.

We are A spirational and have a true desire to be dynamic and to innovate.

We are R esourceful and responsible in the way we work and live.

We are E xcellent in our development, fairness and sharing best practice.

We value candidates who bring their unique personalities, skills and experiences to the Trust.

To provide a comprehensive personal assistant service to designated directors ensuring that they receive the support needed to facilitate the performance of their role.

• Provide a full personal assistant service to directors.
• Act as first point of contact for directors' visitors and telephone callers, providing information, advice and guidance.
• Ensure directors are fully briefed on issues, determine priorities, and obtain necessary information for decision‑making.
• Manage directors' diaries, deciding appointments based on priority and workload.
• Type and format correspondence, reports and presentations from dictation or drafts prepared by the director; design and create within agreed parameters.
• Prepare agendas, take and transcribe minutes of specified trust committees.
• Develop a network of key relationships within and outside the Trust to facilitate directors’ responsibilities and reputation.
• Communicate and correspond on behalf of the director with senior managers, clinicians, external organisations and members of the public on difficult, sensitive and complex issues.
• Implement, operate and maintain secure systems for organisation, control and access to directors' electronic and paper information resources.
• Develop and maintain monitoring systems for required information and reports, ensuring timely provision.
• Coordinate and/or expedite arrangements for managing formal patient and non‑patient complaints, employee grievances and disciplinary meetings, communicating as required.

• Provide secretarial support during absences or peak workloads.
• Work closely with and support other members of the personal assistant team.
• Contribute to reviews of departmental administrative systems and processes, proposing changes and improvements.
• Support all members of the personal assistant team to ensure effective operation.

Diversity makes us interesting. Inclusion is what will make us outstanding. Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

• Good general education level or equivalent knowledge and skills gained through any combination of study, employment or voluntary work.
• In‑depth experience of working as a senior secretary or personal assistant for a manager/clinician operating at a senior level within an organisation.
• Ability to develop and maintain communication, both verbally and in writing, with all…