Business Support Officer

Royal Berkshire Fire and Rescue Service

One Team For Berkshire

• Salary: £33,699 – £38,220 per annum, Grade 4
• Hours:
  
  Full Time – 37 hours per week
• Location – Service Headquarters, Calcot, Reading
• Excellent annual leave allowance of 28 days pro rata, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available

Working in Business Support within the fire service means stepping into a role where your skills make a difference every single day. Working as part of a team, you will be providing strategic support to the Senior Leadership Team and Directors, working across a variety of service areas to help deliver excellent service to the community of Berkshire. It’s a chance to combine purpose with professional growth—bringing your organisational talent, problem‑solving mindset, and people‑focused approach to an environment that values integrity, teamwork, and innovation.

If you’re looking for a role where your contribution truly matters and your work supports a safer future for everyone, this is the place to make your impact.

You are an organised and proactive professional with significant experience providing high‑quality business support within a fast‑paced, professional environment. Confident in supporting senior leaders, you bring excellent organisational, communication and interpersonal skills, with the ability to manage competing priorities and sensitive information with discretion and integrity. You thrive on managing priorities, handling sensitive information with discretion, and delivering high‑quality, detail‑focused support across governance, projects and events, always with a strong customer focus and a collaborative approach.

• Provide effective support to assigned members of the Senior Leadership Team, manage diaries and respond to correspondence.
• Take meeting minutes or take action and decision log notes.
• Ensure confidentiality, professional integrity and discretion is maintained at all times.
• Carry out systems‑based work (data entry, interrogation, and assurance).
• Operate in a highly political and sensitive environment and champion political awareness.

• Significant experience of working in an office environment, providing a business support function.
• Ability to communicate to a high standard in writing and producing documents in a range of formats.
• Ability to communicate effectively verbally with a high level of interpersonal skills.
• Experience of providing senior management support.
• High level of IT skills, using full Microsoft packages.