Works Planner​/Scheduler - Local Authority

Works Planner / Scheduler - Local Authority

Reading (Office-based, 5 days per week) Bennet Road, Reading Hourly rate: £14.59

Contract Length: initially 4 months with a possibility of getting extended

About the Role

We are working for local authority to recruit a Work Planner to support the delivery of responsive and high-quality housing services.

This is a varied and fast-paced role combining administration and customer service. You will play a key part in ensuring housing repairs, maintenance, and inspections are managed smoothly, delivering a positive and reliable service to tenants, leaseholders, and stakeholders.

If you are organised, proactive, and enjoy working in a customer-focused environment, this is a fantastic opportunity to make a meaningful impact within a public sector setting.

Key Responsibilities

• Manage work orders and job tickets from initiation through to completion
• Raise, allocate, and close repair and maintenance jobs using internal systems
• Act as a key point of contact for tenants, contractors, and internal teams
• Ensure clear, timely, and professional communication to deliver excellent customer service
• Maintain accurate records and databases with a high level of attention to detail
• Produce and proofread documents, reports, and meeting minutes
• Support performance monitoring through data collection and customer feedback analysis
• Assist operational teams to ensure efficient service delivery

If you have the expertise and experience

APPLY NOW

alternatively contact Muzna Naqvi at Reed Reading office