Apprentice Pensions Administrator

About XPS Group

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

Location: Reading
Employment Type: Permanent, Full Time
Grade: Associate
REQ : REQ
003718

This is an excellent opportunity to join our friendly teams. We service clients and members by performing a range of administration tasks including calculations, reports, speaking to members directly, project work, presenting to clients and much more. The working week is Monday to Friday from 9am until 5.15pm (36.25) with 1 hour off for lunch. Flexible working arrangements for this role will be considered and can be discussed at interview.

• Performing calculations for members. This covers leaving service, retiring, transferring benefits to another plan or passing away.
• Producing communications and speaking to members, Trustees, clients and third parties directly.
• Creating reports for presentation to Trustees.
• Completing annual and adhoc projects such as pension increases.

If you have a genuine desire to help people as well as achieve your career aspirations then we are the company for you!

• Grade B or 5 in English and Maths at GCSE or equivalent.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Word, Excel, and Outlook.
• Excellent organisational and planning skills, with the ability to prioritise and meet deadlines.
• High attention to detail and accuracy in both written and numerical tasks.
• Positive, flexible, and proactive approach to learning and work responsibilities.
• Able to follow procedures, take ownership of tasks, and work effectively in a team.
• Demonstrate a commitment to a career in pensions administration and continuous improvement.

• Previous work experience, ideally in a customer focussed environment.
• Quick to learn and adapt to new systems and applications.

• Competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility.
• Pension matching, healthcare plans, life assurance, and retailer discounts.
• Flexible benefits scheme, employee assistance, and digital GP service.
• Paid volunteer days for participation in volunteering events.
• Referral bonuses for introducing suitable candidates.
• Guidance and mentors for the Award in Pensions Essentials (APE) through the Pensions Management Institute.
• Various training and development opportunities.

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, employment or educational references, satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Interested candidates should submit applications via Apply Now option or contact  for more information.

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