Franchise Support & Mentoring Coordinator

Franchise Support & Mentoring Coordinator

We are looking for an organised, relationship-driven coordinator to join our Operations team and help make sure every new franchisee gets a smooth, well-supported start.

The Role

Onboarding & Mentoring Support:
Coordinate mentoring activity and reporting across new franchisees, keeping the process on track from day one
Franchise Set-Up:
Support new centres in getting up and running, including website setup, contract administration, and safeguarding checks; keep FMS records accurate and up to date
Brand & Marketing Support:
Help new centres establish their social media and Google Business presence, and provide general marketing support as needed
Wider Team Support:
Take on ad-hoc tasks for senior management as the role and business grow About You

Highly organised, comfortable owning a tracking/reporting system
Confident communicator, comfortable following up and holding people accountable
Comfortable with everyday tech (Excel/Google Sheets, diary management)
What's on Offer

Salary £25,000-£30,000, depending on experience
Hybrid working - 1 day/week in the Reading office
Pension
Healthcare
A newly created role with genuine scope to shape the process and grow as the business scales

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit  and