Franchise Support & Mentoring Coordinator

Franchise Support & Mentoring Coordinator

We are looking for an organised, relationship-driven coordinator to join our Operations team and help make sure every new franchisee gets a smooth, well-supported start.

• Onboarding & Mentoring Support:
  Coordinate mentoring activity and reporting across new franchisees, keeping the process on track from day one
• Franchise Set-Up:
  Support new centres in getting up and running, including website setup, contract administration, and safeguarding checks; keep FMS records accurate and up to date
• Brand & Marketing Support:
  Help new centres establish their social media and Google Business presence, and provide general marketing support as needed
• Wider Team Support:
  Take on ad-hoc tasks for senior management as the role and business grow

• Highly organised, comfortable owning a tracking/reporting system
• Confident communicator, comfortable following up and holding people accountable
• Comfortable with everyday tech (Excel/Google Sheets, diary management)

• Salary £25,000-£30,000, depending on experience
• Hybrid working - 1 day/week in the Reading office
• Pension
• Healthcare
• A newly created role with genuine scope to shape the process and grow as the business scales