Saturday Administrator​/Receptionist

Part-Time Weekend Receptionist

Salary: £29,300 per annum (pro rata)

Part-Time:
Saturday’s only: 07:30 am to 16:00

We make health happen At Bupa, we're passionate about helping people live longer, healthier, happier lives and making a better world. As an Administrator, you'll play a key role in creating a seamless experience for our customers, ensuring every interaction is professional, efficient, and welcoming.

Bupa Clinic and Dental, 64 London Road, Reading, RG1 5AS

Salary: £29,300 per annum (pro rata)

Permanent :

Part-Time:
Saturday’s only: 07:30 am to 16:00

We make health happen At Bupa, we're passionate about helping people live longer, healthier, happier lives and making a better world. As an Administrator, you'll play a key role in creating a seamless experience for our customers, ensuring every interaction is professional, efficient, and welcoming.

This is an exciting opportunity to join a supportive and collaborative team where you'll help deliver exceptional service whilst supporting the day-to-day operations of our health centre.

As an Administrator, you'll be responsible for providing outstanding reception and administrative support while ensuring the smooth running of the centre. Your responsibilities will include:

• Greeting and welcoming customers and supporting them throughout their visit.
• Managing incoming calls, emails, and customer enquiries professionally and efficiently.
• Booking, amending, and rescheduling appointments using internal systems.
• Processing payments, invoices, and administrative documentation accurately.
• Preparing appointment paperwork and clinical files where required.
• Managing customer reports and ensuring they are issued within agreed timescales.
• Supporting results management, including scanning, uploading, and tracking documentation.
• Maintaining a professional, safe, and welcoming reception and waiting area.
• Monitoring stock levels and ordering supplies when required.
• Supporting the wider clinical and operational teams to deliver an exceptional customer experience.
• Ensuring compliance with company policies, quality standards, and clinical governance requirements.

We're looking for someone who is organised, customer-focused, and enjoys working in a busy environment.

• Excellent customer service and communication skills.
• Strong administrative and organisational skills.
• The ability to prioritise workload and manage multiple tasks effectively.
• Good attention to detail and accuracy.
• Confidence using Microsoft Office applications.
• Experience working as part of a team.
• GCSEs (or equivalent).
• A flexible and proactive approach to work.

• Audio typing experience.
• Knowledge of medical terminology.
• Previous experience within a healthcare, clinical, or customer service environment.

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Annual leave entitlement equivalent to 25 days per year, increasing with service (pro rata)
• Option to buy and sell annual leave (subject to eligibility)
• Paid volunteering leave (pro rata)
• Enhanced pension and life insurance
• Bupa health insurance
• Discounted dental cover
• Digital GP access
• Emotional and family wellbeing support
• Financial wellbeing resources
• Support for carer

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.…