Administration Support Assistant at Maiden Erlegh School

Location
81 Crescent Road, Reading, Berkshire, RG1 5SL

Contract Type
Permanent
Contract Term
Part-Time
Salary
£18,327.00 Annually (Actual)
Grade 3 SCP5 30 hours per week TTO plus 5 INSET days. £26,427 FTE
Hours Per Week
30
Closing Date
Midnight, Fri 2nd Oct, 2026
Start Date
As soon as possible
Positions Available
1
Interview Date(s)
To be confirmed
About This Role
We are looking for an organised, professional and approachable Administrative Support Assistant to join Maiden Erlegh School in Reading.
This is a varied role providing high-quality administrative and customer service support to colleagues, parents, carers, visitors and students. You will help ensure the smooth and efficient operation of the school’s administrative systems while supporting teaching colleagues to maximise enrichment and extra-curricular opportunities for students.
Disability Confident employer
, we want to ensure everyone can perform at their best when applying to work with us.

Key Responsibilities

• Provide effective administrative support to teaching colleagues, helping to organise enrichment and extra-curricular activities efficiently.
• Produce and distribute standard letters using the school’s electronic communication systems and postal services.
• Act as a professional first point of contact for students, parents, carers and external stakeholders, responding to queries and directing enquiries appropriately.
• Assist with maintaining the school website and social media platforms in line with school guidance.
• Support safeguarding, visitor management and first aid provision, ensuring procedures are followed consistently.
• Work collaboratively across the administrative and wider school team, providing reception and administrative cover where required.
• Manage the school’s central email inbox, ensuring queries are responded to promptly or directed to the appropriate colleague.
• Maintain accurate student and school records, including information required for the school census and other data management processes.
• Maintain accurate filing and records in accordance with confidentiality, data protection and records retention requirements.

The Ideal Candidate
You will have at least two years’ experience working in an administrative role, preferably within a customer service environment. You will be able to communicate professionally and effectively with a wide range of stakeholders and organise and prioritise your workload in response to changing demands and deadlines.
You will have a working knowledge of Microsoft Office, particularly Word and Excel. Knowledge of Bromcom or another Management Information System would be desirable, as would a first aid qualification.
Maiden Erlegh School in Reading (MER)
Maiden Erlegh School in Reading is an ambitious, over-subscribed 11-16 secondary school in an urban context. The school is as committed to staff and student wellbeing as it is to delivering high-quality education.
Staff voice is central to shaping change and wellbeing priorities. The school benefits from excellent modern facilities and is proud of its vibrant, diverse student body who work hard and have high aspirations. A link to the school can be found here
About Maiden Erlegh Trust
Maiden Erlegh Trust is a growing community of schools across Berkshire and Oxfordshire, working together to deliver the best possible education for every child and young person. With around 800 staff and 5,000 students across eleven schools
, including primary, secondary, special and alternative provision, we are proud of the diversity that shapes our expertise.
We Aim High, Be Inclusive and Work Together. These values drive our focus on high-quality education for all through collaboration, inclusion and continuous improvement.
Through the Maiden Erlegh Institute
, colleagues access…