Project Coordinator

Thames Water has a fantastic opportunity to take a leading role in an evolving area of the non‑household market as a Project Coordinator on a 7 – 9 Secondment. Working closely with the Non‑Household Metering and Data Services team, you’ll use smart meter data to drive meaningful NHH demand reduction and deliver key water‑saving projects that support our business, regulatory, and strategic goals.

• Leading and delivering projects:
  Take ownership of specific projects and coordinate all activity from start to finish, producing high‑quality reports, presentations and analysis.
• Using data to drive insight:
  Collate and analyse smart‑meter data to identify patterns, opportunities and improvements, using Excel, PowerPoint and other tools to shape insight and share findings with stakeholders.
• Managing budgets & resources:
  Track project spend, budgets and performance against key milestones, ensuring outcomes are validated, well‑documented and communicated.
• Building strong relationships:
  Work closely with teams across Water Regulation, Water Quality, Field Operations, Strategy & Planning and external partners such as water retailers, NGOs, consultants and other industry contacts.
• Act as an advocate for water efficiency across the Thames Water business.
• Innovating for the future:
  Support trials, research and new approaches to deliver greater demand reduction, exploring new technologies, communication tools and customer engagement methods.

Essential criteria:

• A‑Level education (or equivalent)
• Relevant experience in a technical, business or project‑focused role
• Strong communication skills and close attention to detail
• Good understanding of customer behaviours and expectations
• Experience coordinating or supporting project delivery
• Confident in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Analytical, organised and able to influence beyond your direct team

Desirable:

• Project management experience
• Knowledge of UK water policy or regulations
• Data trend analysis and visualisation skills
• Experience preparing reports or delivering presentations
• Strong stakeholder management abilities

• Competitive starting salary of £36,290, up to £41,000 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 days with length of service (+ bank holidays).
• Performance‑related pay plan linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Health and wellbeing benefits: annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers and life assurance.

Base

Location:

Hybrid – Clearwater Court – RG1 8DB

Hours:

36 hours per week

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

Disclaimer:
Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.