Ombudsman Case Handler — Hybrid, Student Impact

A recruitment agency is seeking an Ombudsman Case Handler to support students with unresolved complaints about higher education providers.

This role offers a hybrid working environment, with full training provided. Key responsibilities include assessing complaints, guiding students, and promoting resolution. Candidates should possess excellent communication skills, attention to detail, and a focus on customer service. All backgrounds are encouraged to apply. The role is full-time with a starting salary of £34,099 and generous benefits including holiday entitlement and pension scheme.
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