Senior Business Analyst

Senior Business Analyst

Senior Business Analyst at AllPoints Fibre Networks will work on projects within a core domain of the business to develop a deep understanding of its strategic goals and how it operates. They work both independently across projects and as a member of a project team to elicit and document business requirements and processes within projects to support the delivery of change.

They will also lead and support other Business Analysts working on projects within their domain.

As a cutting‑edge full fibre network wholesaler, we simplify access to high‑speed broadband through a powerful, API‑driven platform that unifies major networks like Openreach, BT Wholesale, and City Fibre.

Our agile platform,
aquila
, empowers service providers with seamless automation, real‑time visibility, and rapid scalability, making it an exciting environment for professionals who thrive on innovation, efficiency, and delivering smarter digital solutions.

• Work with sponsors to effectively shape and document the scope of a project during its initiation

• Plan and agree the activities and deliverables for the analysis workstream of a project
• Lead workshops and interviews with stakeholders to understand business objectives and requirements
• Produce quality documentation (epics, user stories, acceptance criteria, requirements) to facilitate effective change
• Work with the business to prioritise requirements (e.g., MoSCoW, or stack‑ranked backlog) and contribute to sprint planning activities

• Contribute to establishing best‑practice approach to Business Analysis

• Lead workshops and interviews with stakeholders to understand as‑is and to‑be processes
• Documentation and peer‑reviewing of processes (typically using UPN)
• Collaborate with other Business Analysts and Process Analysts to ensure alignment and consistency between processes
• Support and clarify processes as required

• Contribute towards the production of Knowledge Articles, Training Material, and Work instructions
• Support testing

You demonstrate strong communication skills through active listening and the clear expression of ideas and concerns. You are confident in giving and receiving feedback, collaborating effectively within and across teams, and following leadership direction with commitment and a positive attitude. You take initiative, show accountability, and contribute actively to team culture and dynamics. Highly organised, you manage your time efficiently, meet deadlines, and adapt well to shifting priorities and demands.

You proactively identify challenges, contribute ideas, and solve problems within your role, while seeking guidance when needed. You are open to learning from mistakes, cultivate positive working relationships, respect diversity, foster inclusivity, and consistently support the growth, success, and wellbeing of your colleagues.

• Worked as a Business Analyst in a Telco environment
• Worked on large projects as Senior Business Analyst
• Experience of working as a Business Analyst in Waterfall and Agile environments
• Detailed understanding of requirements gathering and process modelling approaches
• Demonstrable experience in stakeholder management and relationship building

• Experience of modelling processes using UPN/BPMN
• Line managed or mentored Business Analysts
• ISEB Business Analysis Modules and/or Diploma
• Agile certification (e.g., Product Owner)
• Degree in Business Systems or IT

At AllPoints Fibre Networks, we’re all about looking after you. We offer an extensive wellbeing package that goes beyond the EAP. Your benefits will include Bupa private medical insurance and dental cover, income protection insurance, group life insurance and a health plan to help with day‑to‑day expenses such as eye care— we will even pay for you to get a massage!

Everyone needs a break now and then, right? That’s why we start all our employees off with a generous 30 days’ annual leave…