Client Account Lead - Mass Transit

Overview

Jacobs challenges today to reinvent tomorrow by solving critical problems for thriving cities and resilient environments.

As a Client Account Lead you will partner with major clients, combined authorities, transport bodies and city leaders to transform bold ambitions into tangible outcomes. You will bring strategy, insight and delivery to unlock opportunities, influence investment decisions and manage programmes from start to finish across the infrastructure lifecycle.

• Collaborate with clients to shape and deliver high‑capacity infrastructure programmes across the UK, Ireland and Europe.
• Lead strategic client accounts, engaging senior stakeholders and driving commercial outcomes.
• Own the three core pillars:
• Opportunity Development – translate client needs into deliverable, high‑value programmes.
• Bid Leadership – craft commercially strong bids by assembling the right expertise.
• Relationship Growth – expand and nurture networks across clients, partners and contractors.
• Position Jacobs as a trusted partner known for technical excellence, collaboration and the ability to deliver at scale.
• Take commercial ownership and exhibit a proactive, entrepreneurial mindset to drive results.

• Strong experience in mass transit, light rail or complex infrastructure programmes.
• Proven ability in client engagement and strategic account growth.
• Demonstrated success in winning and delivering bids with commercial awareness.
• A well‑established network across clients, partners and contractors.
• Confidence and credibility to engage senior stakeholders and influence outcomes.
• An entrepreneurial, proactive mindset focused on creating opportunities.
• A collaborative approach that brings teams together to deliver as one.

• Competitive salary reflecting skills and experience.
• 24 days holiday with the option to purchase an additional 10 days.
• Robust pension contributions up to 10% of salary.
• Comprehensive health coverage: single medical cover and Digital GP service, with options to add a partner and family.
• Employee networks and diversity programmes.
• Family planning support and enhanced parental leave.
• Life assurance at 4‑times salary and income protection for long‑term illness or injury.
• Wellbeing hub and access to wellbeing apps.
• Professional development: membership fees covered and continuous CPD opportunities.
• Community engagement: charity matched‑funding, paid volunteering time and charitable donations.

Jacobs is a disability‑confident employer and will interview disabled candidates who best meet the job criteria. We welcome candidates seeking flexible working and those who may not meet all listed requirements.